At the Gold Coast Heart Centre, we are committed to providing exceptional cardiac treatment and cardiac investigative services across the Gold Coast and Northern New South Wales.  We are a progressive multi-location private specialist practice, with a strong focus on providing excellence in patient care.

We are currently seeking an experienced Administration Manager/Front Office Supervisor to join us on a Full time basis.

The position is predominantly based at our Southport rooms with the requirement to visit our multiple locations across the Gold Coast on a regular basis.

Your duties will include:

• Plan, organise and coordinate the daily operations of the office

• Ensure proficient operation of the front office and reception areas

• Develop, implement and maintain administrative systems and procedures

• Uphold the highest standards of service delivery, ensuring that excellence is woven into every facet of clinic operations

• Manager, supervise, train and support reception/administrative staff

• Manage office supplies and maintenance

• Identify and implement process improvements to enhance efficiency of the clinics

• Prepare staff rosters

• Monitoring of the appointment schedule for all locations

• Ensure the clinic delivers exceptional service to patients

• Managing staff welfare, issues and complaints

• Regularly visit our other clinic locations to ensure clinics are being maintained in line with clinic policies and procedures

 Attributes required:

• Prior Experience in HR Management

• Minimum 2 years of medical administration and knowledge of Medicare billing is essential

• Possess the ability to think quickly, show initiative and have excellent problem solving skills

• Knowledge of Xero software to support Practice/Business Manager

• Proficient typing and IT skills

• Capacity to operate autonomously, exhibiting strong attention to detail and organisational skills

• A high level of communication and interpersonal skills 

• Excellent time management, customer service and multi-tasking skills

• Ability to prioritise work and be able to work autonomously

• Demonstrated ability to thrive in a team environment

• Professionalism, reliability, and a positive attitude towards teamwork and collaboration

• Hard working, driven and motivated

• Caring and compassionate personality 

• Available to work during the hours 7.30am-5.00pm Monday - Friday

• Current driver's license and own transport (travel to multiple locations may be required)

Join our team and contribute to providing excellent care and support to our patients.

To apply for this position please forward your CV with a cover letter though the “Quick Apply” button.  

** Please note, only those selected for interview will be contacted.

We look forward to hearing from you.