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blue marble health services

Administration / After-Hours On-Call

Administration & Office Support

Posted 06/03/2026
Closes 20/03/2026

Ormeau, 4208, Gold Coast, Queensland

Full time

Not specified

Join a Growing, Values-Driven Team at Blue Marble Health Services

At Blue Marble Health Services, we're not just an NDIS provider — we're a passionate, boutique team committed to making a genuine difference in the lives of our Participants across Brisbane and the Gold Coast.

We're excited to offer a unique opportunity to join a team of Administration Assistants. This is the perfect role for someone seeking meaningful work, flexibility, and the chance to be part of a supportive, close-knit organisation where your contribution truly matters.

If you're someone who thrives working independently, communicates with warmth and clarity, and enjoys variety in your day, this could be the opportunity you've been looking for.

You'll play a vital role in keeping our operations running smoothly — from supporting Participants and staff during office hours to being a calm, capable point of contact during after-hours on-call periods. With full training and ongoing support provided, you'll be set up for success from day one.

Responsibilities Include:

  • The role involves a 2-day work week within the office and also performing after-hours on-call duties on a rotating roster ( 3-month casual contract)

  • Handling incoming calls during office hours, which include addressing Staff and Participant inquiries and roster changes

  • After-hours role: managing roster changes, addressing participant and staff inquiries, and crisis management. Our after-hours team works on a rotating roster, including weekends and public holidays.

  • Compiling handover reports for office staff during on-call periods;

  • Maintaining registers

  • Performing administrative tasks such as copying, scanning, and filing

  • General office maintenance and utilising design skills to create forms and documents;

  • Undertaking ad hoc duties as required.

Requirements:

  • Minimum 2 years of administration experience;

  • Proficiency in Microsoft Office & Google documents;

  • Strong written and verbal communication skills;

  • Outstanding interpersonal skills and an engaging personality;

  • Ability to obtain NDIS Worker Screening, First Aid, and CPR certifications;

  • Prior experience in data entry, roster preparation, and customer service is advantageous.

Training and Support: Full training and support will be provided to the successful candidate.

Applications open to:

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