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essential coffee

Administration & Sales Coordinator

Administration & Office Support

Posted 07/06/2026
Closes 21/06/2026

Burleigh Heads, 4220, Gold Coast, Queensland

Full time

Not specified

About the Role

We are seeking a highly organised and proactive Administration & Sales Coordinator to join our team. This is a varied and fast-paced role that plays a critical part in supporting our sales, operations, and finance functions to ensure a seamless customer experience from initial enquiry through to installation and ongoing support. No two days are ever the same.

The successful candidate will be a strong communicator with excellent attention to detail, the ability to manage multiple priorities, and a willingness to assist across different areas of the business. This role is ideally suited to someone with experience in sales administration and office coordination who is also comfortable assisting with routine finance and reconciliation tasks.

Key Responsibilities
Sales Administration & Customer Support
  • Coordinate the transition from sale through to installation and commissioning

  • Liaise with internal stakeholders, technicians, sales team, suppliers, and customers to ensure smooth project delivery

  • Follow up incoming sales enquiries and assist sales representatives with day-to-day administration and customer communication

  • Prepare quotations, proposals, contracts, and sales-related documentation

  • Assist with scheduling, tracking installations, and managing customer requirements

  • Maintain accurate records within internal systems and CRM platforms

  • Support the sales team with reporting, customer updates, and administrative tasks

  • Assist in ensuring a positive customer experience throughout the sales and delivery process

Administration & Finance Support
  • Perform company credit card reconciliations and expense processing

  • Assist with customer invoicing and Accounts Receivable administration as required

  • Raise and manage purchase orders

  • Liaise with finance companies regarding customer applications, approvals, and documentation

  • Support month-end administration and account reconciliation activities

  • Maintain accurate financial and administrative records

  • Assist with general office administration and business support functions

  • Contribute to process improvements and administrative efficiencies across the business

About You

To be successful in this role, you will ideally have:

  • Previous experience in sales administration, customer service, office administration, or a similar role

  • Strong organisational and time management skills

  • Excellent verbal and written communication skills

  • High attention to detail and the ability to manage multiple priorities

  • Proficiency in Microsoft Office, CRM systems, Xero and Unleashed Inventory Manager

  • A positive, proactive attitude and willingness to support different areas of the business

  • Experience working with finance documentation or finance companies will be highly regarded

What We Offer
  • A diverse and rewarding role within a supportive team environment

  • Opportunity to work closely with multiple departments and stakeholders

  • Long-term career development opportunities

  • Stable full-time position within a growing business

If you are organised, adaptable, and enjoy working in a dynamic environment where no two days are the same, we would love to hear from you.

APPLY NOW – NO AGENCIES

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.