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Smarter Communities

Associate Relationship Manager

Banking & Financial Services

Posted 19/06/2026
Closes 03/07/2026

Coolangatta, 4225, Gold Coast, Queensland

Full time

Not specified

  • Fantastic opportunity to grow your career in Strata!
  • Ongoing training, development and mentorship provided
  • Convenient, central location in Melbourne 
  • Hybrid working arrangement; 5-day fortnight + various additional leave options + annual gift of birthday leave

What you will be doing

  • Build your strata knowledge and support an assigned strata manager in all aspects of the management of a diverse portfolio
  • Prepare meeting minutes and agendas for Committee / General meetings as required
  • Document preparation prior and post meetings through an electronic cloud-based platform
  • Attending to customer queries via email, phone and in person
  • Assist in maintaining records and statutory deadlines
  • Scanning and photocopying of documents
  • Growing and developing skills to eventually becoming a Relationship Manager with your own portfolio

What you need to bring to the role

  • Previous experience in a similar role within strata/body corporate
  • Excellent customer service and administration skills
  • Exceptional communication and stakeholder management skills
  • Attention to detail and strong time management skills
  • Ability to use (and learn) multiple software applications (MS Office, MS Teams, MS Dynamics, StrataVote, StrataMax)
  • Some understanding of Body Corporate/Strata Legislation and related regulations desirable
  • Takes a disciplined approach to personal & work life integration
  • Team oriented and eager to develop / enable others
  • A growth mindset, showing initiative and a learning focus

What's in it for you?

  • Business performance related incentives
  • Training and career development opportunities
  • Supportive, collaborative and dynamic team culture
  • Quarterly team events
  • Hybrid working arrangement
  • Wellbeing focus including the ability to purchase leave, and a gift of birthday leave!

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.