Customer Service Officer Stapylton, Queensland, 4207 Join A&L Windows & Doors, part of the VENTORA Group, and support our builder clients in a fast-paced, hands-on role. You’ll be the key link between our operations and customers—on the phone, via email, and occasionally on-site. What You’ll Do Schedule deliveries, services, and maintenance jobsProcess quotes and orders with accuracyRespond to high volumes of emails and calls dailyVisit builder sites and offices to maintain strong relationships What You’ll Bring Confident, professional presentation and communicationComfortable speaking with builders and supervisorsStrong attention to detail and ability to multitaskResilience in a fast-paced, high-volume environmentWillingness to learn and grow into a long-term careerSAP experience (a plus, not essential) Why Join Us? Rostered day off each monthPaid birthday leave—even on weekends!Guaranteed Christmas leaveStaff discounts + Flare benefitsCareer development & cross-trainingEmployee Assistance ProgramReferral bonuses Apply Now If you’re ready to build a career and thrive in a busy, team-focused role, we’d love to hear from you. Applicants must have the right to work in Australia and pass pre-employment checks.No agency contact unless requested by our Talent Acquisition Team. Curious about VENTORA Group? Check out our website at https://www.ventora.com.au for comprehensive insights into our operations. Prefer visuals? Watch our short overview video here: https://www.youtube.com/@VENTORA_GROUP. If you have any questions, feel free to reach out!