< Back to more jobs

City Venue Management

Duty Manager & Customer Service

Call Centre & Customer Service

Posted 06/03/2026
Closes 20/03/2026

Miami, 4220, Gold Coast, Queensland

Full time

Not specified

🌊 Join the Team at CVM – Miami Aquatic Centre! 🏊‍♀️

Looking for a role where you can lead, engage, and make a real difference in your community?

City Venue Management (CVM) is hiring:

  • Duty Managers – Full Time
  • Customer Service Team Members – Casual

Both roles require a current Pool Lifeguard qualification, along with a commitment to safety and delivering exceptional service.

🌟 Why You’ll Love Working With CVM

  • Full-time stability and leadership opportunities for Duty Managers
  • Flexible hours for casual Customer Service roles
  • Supportive, team-based culture
  • Internal training and career development pathways
  • Exclusive staff discounts on courses and programs
  • Be part of a team that creates welcoming, safe, and fun aquatic environments

✅ What You’ll Need (or be willing to obtain at your own cost)

  • Paid Blue Card (Working with Children Check)
  • Pool Lifeguard Award
  • Current First Aid & CPR qualification
  • For Duty Managers: leadership or supervisory experience highly regarded
  • For Customer Service: customer service experience is a plus, but enthusiasm and a positive attitude matter most

Both roles must be available across Mornings, Evenings, and Weekends. 

🏢 About Us

City Venue Management (CVM) operates aquatic and leisure facilities across Queensland and New South Wales. At Miami, you’ll be part of a dedicated team committed to safety, inclusion, and community engagement.

Statement of Commitment to Child Safety

At CVM, we prioritise the health, safety, and wellbeing of everyone visiting our facilities. We take a proactive approach to child safety through team training, clear policies, and adherence to industry best practices, creating a secure and welcoming environment for all.

🚀 Ready to make a difference?
Apply now and help us deliver outstanding experiences and safe, welcoming aquatic environments at Miami!

Applications open to:

R

© 2026 Philled Pty Ltd. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.