About UsEvolution Safety & Workwear is a growing national supplier of workwear, PPE and uniform management solutions.We operate a strong online ordering platform (UniformIQ) and service repeat trade, construction and industrial customers across Australia.We’re a systems-driven business focused on reliability, accuracy and long-term customer relationships. 🔹 The RoleThis is an office-based, transactional customer service position supporting our national and repeat customer base via phone, email, and online orders.You will be responsible for:Processing daily customer orders (online & phone)Responding to email and phone enquiriesPreparing and following up customer quotesCommunicating delivery updates and backorders to customersSupporting national customer accounts day-to-day requirementsMaintaining accurate order and customer data in our systemThis role is fast-paced and detail-driven. Accuracy matters. 🔹 About YouWe are looking for someone who is:Experienced in customer service or internal sales (2+ years preferred)Highly organised and detail focusedConfident using computer systems and order processing softwareComfortable speaking with trade and industrial customersAble to manage multiple tasks without losing accuracyCalm under pressureProactive and solution focused 🔹 Highly RegardedExperience in workwear, PPE, industrial or trade supplyERP/order processing experienceExperience working with repeat business accounts 🔹 Why Join Us?Stable, growing Australian businessLong-term career opportunitySupportive team environmentClear structure and defined role responsibilities