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AIDACARE

Service Technician

Call Centre & Customer Service

Posted 12/03/2026
Closes 26/03/2026

Burleigh Heads, 4220, Gold Coast, Queensland

Full time

Not specified

About The Role In this key role, you would carry out necessary maintenance, repairs and testing of our healthcare equipment. This equipment would include beds, patient hoists, wheelchairs, motorised scooters and a wide range of medical equipment and health aids. Role Title: Service Technician Location: Burleigh Heads, Queensland, Australia Hours: Monday – Friday, Full Time Permanent Reporting: Regional Manager - Gold Coast Essential Skills & Qualifications Preference for a Mechanical or Service Technician background or field experience within the healthcare or service-related sector.Strong problem solving to customer’s needs and provide appropriate solutionsAbility to deliver a high level of communication and professional customer serviceThe ability to work independently with strong time management, punctuality and admin skillsetCurrent and valid Driver’s License and willing to travel to meet client requirements Duties & Responsibilities Troubleshoot and complete repairs and servicing with the highest level of skill and customer servicePreparing clear, accurate and concise service records Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequateBecome an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy Benefits Fully maintained company van, mobile and laptopEmployee discounts on Aidacare health equipment products and servicesQuarterly incentive schemeEmployee Assistance Program to support mental wellnessBenefits package includes discounts for retail, insurance, gym and moreComprehensive training program to equip you with the necessary skills and knowledge How To Apply Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers! About The Company Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia. Share

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