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stonewell insurance brokers

Administration & Claims Consultant

Insurance & Superannuation

Posted 17/06/2026
Closes 01/07/2026

Burleigh Waters, 4220, Gold Coast, Queensland

Full time

Not specified

Looking for a career in 2026 with a multi award winning team? 

Look no further than Stonewell Insurance Brokers. 

We are looking for a highly organized and detail-oriented individual to join our team as an Administrative & Claims Consultant. In this role, you will provide administrative support, claims management and advocacy to our clientele within a wide range of industries.
 

About Us

Stonewell Insurance Brokers was founded in Miami, Gold Coast. We're a young team with big ambition. We've achieved exceptional growth by providing great service and producing fantastic results for our clients. We're focused on building long term relationships and helping our clients protect and grow their businesses. Our team help clientele within a number of industries, from hospitality, commercial property owners, earthmoving and transport. You'll be apart of a high performing team that enjoys having fun whilst achieving results.

Your Role:

  • Assisting clients with amendments on various products

  • Answering phones and directing calls to appropriate team members

  • Scheduling appointments and meetings

  • Managing electronic mail and client requests

  • Coordinate with insurance providers to obtain policy information and documentation

  • Lodging claims & providing ongoing claims management

  • Building long lasting relationships with key clientele

  • Providing transparent communication & claims updates to clients

  • Educating customers on claims process

What We're Looking For:

  • Proven experience in an administration environment

  • Interest to learn about insurance products and services 

  • Excellent communication and interpersonal skills

  • High attention to detail and efficient with computer systems

  • Highly driven, self motivated with a great work ethic

  • Someone that wants to build a rewarding career

  • Ability to multitask and prioritize effectively

  • Someone that loves a great team culture

If you the above sounds like you, and think you're up for the challenge, please get in touch!

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.