Classic Way Family Practice is currently seeking a friendly, organized, and dependable Practice manager to join our well-established and respected team in a central location. Located in a spacious, welcoming practice that combines classic charm with modern amenities, we take pride in offering a warm and supportive environment for both our staff and the families we care for.

We are a family-owned medical practice with a long-standing commitment to patient-centered care.

About the Role

We are seeking an experienced and reliable individual to oversee the day-to-day operations of our family medical practice. We are looking for 4 days per week with potential for increased hours in the future.

As the Practice Manager, you will play a pivotal role in supporting the GPs and reception team, ensuring smooth administrative and operational workflows while maintaining a high level of patient care and service.

This role provides a opportunity to help shape the practice’s continued success and growth.

Key Responsibilities

• Oversee daily operations of the practice, ensuring efficient and smooth workflows
• Staff management including rostering, training, and team support
• Handling patient and staff queries with professionalism and empathy
• Medicare billing oversight and ensuring compliance with current regulations
• Management of accounts, payroll coordination, and liaison with bookkeepers/accountants
• Stock ordering and supplier liaison
• Ensuring accreditation standards and policy updates are maintained
• Implementing and managing Best Practice Software processes and updates
• General administrative duties including working at reception and support to the clinical team

About You

To be successful in this role, you must have:

• Experience with Best Practice software (essential) and Hotdoc (Optional)
• A background as a Senior Medical Receptionist in a GP clinic, or current experience as a Practice Manager
• Strong leadership and communication skills
• Excellent time management, problem-solving, and multitasking abilities
• A proactive and professional attitude
• Knowledge of Medicare billing processes and general practice compliance standards
• Familiarity with Hotdoc, Cubiko, and digital health initiatives is desirable

About us

• Stability & Longevity: Many of our staff members have been with us for years, reflecting a high level of job satisfaction and team cohesion.
• Caring & Friendly Environment: Work alongside experienced professionals who truly care—about both patients and their colleagues.
• Wonderful Patients: Our patient base is primarily older adults who are respectful, kind, and a joy to serve.
• We embrace modern technology to make the healthcare journey of patients as smooth as possible, which makes your job more rewarding.
• Convenient Location: Located centrally in Burleigh waters shopping centre, with plenty of free parking available, making your commute easy and stress-free.
• Well-Established Practice: Be part of a reputable clinic that has served the community for many years with a strong foundation and loyal patient following.

How to Apply

If you're looking for a rewarding leadership role and enjoy working in a warm, community-focused environment, we’d love to hear from you!

Please email your CV with 2 reference's and a brief cover letter, outlining your suitability for the role to:
[email protected]

Our contact address is 2/6, Classic way, Burleigh waters.

Job Types: Part-time, Permanent

Pay: $40.00 – $44.00 per hour

Work Location: In person